What I regret most in my life are failures of kindness.

Those moments when another human being was there, in front of me, suffering, and I responded … sensibly. Reservedly. Mildly.

Or, to look at it from the other end of the telescope: Who, in your life, do you remember most fondly, with the most undeniable feelings of warmth?

Those who were kindest to you, I bet.

But kindness, it turns out, is hard — it starts out all rainbows and puppy dogs, and expands to include . . . well, everything.

George Saunders

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